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No email or processing notification on shipment!

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Sorry to have to resort to the forum, but I placed an order on Dec 4th and haven't received any kind of notification... besides the card being charged. I realize GCO isn't the oldest company in the world but what's going on? atleast have a hot line for this kind of thing.. It seems as though customers, especially the older crowd, will not be doing business again if the company charges right away but doesn't acknowledge the product shipment. If there is no phone number to call, how do you guys handle getting in touch with this company?

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